White Flakes
Also known as "Water Mold". Water mold is caused by a contaminated garden hose. It generally happens when a hose with residual water is left out in the sun. The process listed below may have to be repeated in severe cases. Water Mold Decontamination Process: 1 -...
Foam
Foam Excessive foaming is often a result of a buildup of body oils, cosmetics and soap residue left in bathing suits. Just remove foam with a skimmer net and rinse your filter(s). You may have to do this several times. Very small amounts of 'Dirty Foam' at times may...
Organic Odor
Ensure your circulation is between 6 and 8 hours a day as many of the high efficiency hot tubs only circulate 2 hours at the factory setting. Check your owner's manual for directions on how to increase your circulation. If you do have an organic odor be sure all...
High or Low pH / Alkalinity
Wait at least 24 hours after adding the Natural Hot Tub Company Water Treatment and Conditioner before testing your water. Our pH acceptable range is 7.2 to 8.2 which is different than what is on the test strip bottle. Our products are not pH dependent so we can...
Sandpaper Feel
aka "Scale" A rough feel on the sides or bottom of your hot tub is caused by scaling. This is when the calcium comes out of solution and turns into a solid. To prevent scaling, it is important to keep your total hardness between 150 and 200 and your alkalinity...
Green Tinted Water
One common cause of green water is dyes from bathing suits. It is best to rinse bathing suits in hot water without any detergent before using them in the hot tub. Another common cause is unwanted minerals and metals. To remove unwanted minerals and metals, we...
Cloudy Water
The effectiveness of the Natural Hot Tub Company Water Treatment and Conditioner requires an efficient filtration system. If your filters are older than 12 months, you may need to replace them. The circulation needs to be between 6 and 8 hours a day. Refer to your...